最新訊息
How to greet customers
When foreign customers come to the bank, how do I interact and assist them?
當外國客戶來分行辦理業務時,你可以如何和客戶進行互動呢?
Staff:Hello, nice to see you again. How may I help you today?
行員:哈囉,很高興又見到您,您今天需要做什麼業務呢?
Customer:Hello, I would like to deposit this check.
客戶:哈囉,我想要存支票。
Staff:OK, would you care for some coffee while I help you?
行員:好的,我需要花點時間處理,您要不要喝杯咖啡?
Customer :Sure, thank you.
客戶:好的,謝謝。
Staff:Let me give you one of my business cards. You can reach me by calling the number on it.
行員:我給您一張我的名片,你可以透過名片上的資訊聯繫我
Customer :No problem. I will call you when I need help.
客戶:沒問題,有問題時我再詢問您。
Staff:If there is anything else that I can assist you with, please just give me a call. Have a great day!
行員:如果您有需要協助的地方可以隨時來找我,祝您有愉快的一天!
Customer :Thank you. Goodbye.
客戶:謝謝你,下次見!
善用YES/NO 問句:用於確認資訊是否正確
Are you from Taiwan?
Do you like coffee?
Have you been to Japan?
善用WH 問句:用於獲得更詳細的內容
What do you do ?
Where do you live?
How long have you been in Taiwan?
~All Things are Difficult Before they are Easy 萬事起頭難~
喜歡此篇文章
# 最新訊息
LATEST NEWS
-
【簡報小技巧】做好頁面排版的四大原則(概念篇)
Jul 03, 2023 【簡報小技巧】做好頁面排版的四大原則(概念篇)
-
【簡報小技巧】讓速度加快十倍的PPT快捷鍵(下)
Jun 26, 2023 【簡報小技巧】讓速度加快十倍的PPT快捷鍵(下)
-
iLearning傳說 任務之旅 中獎名單出爐啦!
Jun 21, 2023 iLearning傳說 任務之旅 中獎名單出爐啦!
-
【簡報小技巧】讓速度加快十倍的PPT快捷鍵(上)
Jun 19, 2023 【簡報小技巧】讓速度加快十倍的PPT快捷鍵(上)
-
「你好Carry」、「很會Social」,這些台式英文外國人真的霧煞煞!
Jun 08, 2023 「你好Carry」、「很會Social」,這些台式英文外國人真的霧煞煞!
留言評論