Jul 04, 2023

共通職能

雙語特刊

雙語特刊週次

週次	當週主題	連結
week 1	How to greet customers	點我閱讀
week 2	How to ask your customer for their ID and legal documents	點我閱讀
week 3	How to give directions	點我閱讀
week 4	How to give instructions	點我閱讀
week 5	How to assist customers to bank business	點我閱讀
week 6	How to open an account?	點我閱讀
week 7	How to assist customers with currency exchange	點我閱讀
week 8	How to confirm details with customers	點我閱讀
week 9	Filling Out Forms	點我閱讀
week 10	Important Legal Terminology	點我閱讀
week 11	How to Prevent Money Laundering	點我閱讀
week 12	How to Provide Customer Service	點我閱讀
week 13	Money Transfers	點我閱讀
week 14	How to open an account II	點我閱讀
week 15	How to ask someone to wait in English?	點我閱讀
week 16	What should you do when a customer asks for help?	點我閱讀
week 17	Saying Goodbye	點我閱讀
week 18	How do I assist customers who want to pay their credit card bills?	點我閱讀
week 19	The Weather I	點我閱讀
week 20	How do I assist a customer asking for directions?	點我閱讀
week 21	Shopping I	點我閱讀
week 22	How do you assist a customer who wants to designate an account?	點我閱讀